Help Centre

Monthly subscription is $47 and Yearly subscription is $470See ‘My Subscription’ menu item on the left of the Dashboard inside the Imursif app.No other fees or commission to pay. Features included: (Read More)

If you want an external (web) developer (if you have one) to upload your imursif video to your website or landing page all you need to do is email them the iFrame code of your Imursif video. Luckily we have made this very easy to do. The iframe code is found in the embed section […] (Read More)

To embed your imursif video straight into any web page, anding page, or email, you simply need to copy the iFrame code which Imursif generates for you. The iframe code is found in the embed section of the ‘publish’ window. Simply tap ‘copy’ under the code to copy this code to your clipboard. Paste the […] (Read More)

The Imursif app seamlessly integrates with your Shopify store. This means any changes you make to your product in Shopify i.e price, sizing or descriptions will be reflected in any imursif videos you’ve made featuring this product.To see any changes the video will need to be restarted. (Read More)

The Imursif app seamlessly and dynamically integrates with your Shopify store. This means variants such as stock levels, colours and size variations can be automatically included to your imursif enhanced video.  Customers will not be able to add/buy products from imursif videos if they are showing as ‘out of stock’ on your Shopify store. (Read More)

Once a video is published it will appear on your dashboard, you can hover over the video thumbnail and Click the ‘edit’ button on any video on your dashboard.  This will take you back to the editing page where you can add and rearrange products. Once you have edited your video, Click publish and your […] (Read More)

To change the order of the products in your video you first need to add your products. Once all of your products have been added a carousel of your selected products will show underneath your video.  Here you can click/touch, and drag product boxes to rearrange the order in which they will appear in the […] (Read More)

You CAN add products from multiple collections into your video.  Use the ‘product library’ dropdown menu to switch between collections.  Select products from within your product collections by clicking individual products or using the select all feature. Head back to the ‘product library’ dropdown menu to select products in other collections. Any changes to your […] (Read More)

You can browse through your product collections by expanding the ‘product library’ drop down menu.  Click on a collection to view associated products. You can then select products individually by clicking on them or you can use the ‘select all’ button to select all products in this collection, and you can filter by draft or […] (Read More)

Once you have uploaded your video the next step is to connect your products. Once your video has finished uploading click the ‘add products +’ icon in the bottom left of the window.  This will prompt you to select products from a list of your product collections. (Read More)

On average, MP4 files (which we support) are usually up to 10GB. The upload speed of your video will depend on the length and quality of the video. (Read More)

You can make up to 50 shoppable videos a month with the Imursif app, (and during the trial) which will remain live whilst you have a live trial or subscription. (Read More)

MPEG-4 Part 14 or MP4 (which is) is a digital multimedia container format most commonly used to store video and audio, but it can also be used to store other data such as subtitles and still images. Like most modern container formats, it allows streaming over the Internet. (Wikipedia) (Read More)

To upload a video, open the imursif app and tap ‘create new video’.  Now, tap the video camera icon ‘select video’ and browse your files/your camera roll (depending on device) for your video.  Once selected your video will quickly upload and you will then be able to connect products.  (Read More)

If you are not subscribed your videos will expire at the end of your trial period. Once you are subscribed videos will remain shoppable (via the link) as long as they are not deleted, and will only expire if you do not have or cancel your subscription. (Read More)

Your Imursif videos will automatically save to your dashboard after you’ve created them. You do not need to manually save the videos you create.  (Read More)

From upload to Publish, Imursif videos take 60 seconds or less to make. Larger Video files may take slightly longer to upload but no need to worry because the rest of the process will still take seconds! (Read More)

You have to Install the app from the Shopify App Store. Search for Imursif on the Shopify App Store and look for the ‘Install App’ button . Once the app has been installed, you will see the Imursif app in the ‘apps’ panel of the Shopify Admin Dashboard. (Read More)

Once the Imursif App is launched you will be prompted to Log In or Sign Up. If you do not already have an account, fill in your details and keep an eye out for an Imursif-sent email (it should come quick!) which lets you know your non-exchangeable, unique Log In Username and Password. Keep these […] (Read More)

Once you have made the most of your free trial and seen how game-changing Imursif can be for your business it’s time to subscribe! To subscribe simply go to the subscriptions panel on the Imursif app. Select your desired subscription plan (monthly/annually) and you will be prompted to pay via your Shopify account. Once payment […] (Read More)

To log in to Imursif you must enter your imursif-given, unique username and password. If you have forgotten these details you can view them in your first registration email from Imursif. These details cannot be changed so you must keep them safe once received.  If you have not yet signed up for an Imursif account […] (Read More)

Creating your shoppable video is super easy with Imursif. The whole process from upload to publish takes under 60 seconds. 1. Click the “Create Video” button. 2. Upload a pre-recorded video using the “Select Video” button. 3. Add Products from a Collection: Go to the Product Library and select a collection. Use filters like All, […] (Read More)

The Imursif app makes existing videos shoppable by seamlessly intergrating your video with products on your shopify store. Therefore, to use the Imursif app for Shopify, you must have a connected Shopify Store. (Read More)